Today’s date 25.08.26 Order #1005 Paid in full on 15.07.26. The order was cancelled on 04.08.2026 and a full refund requested, due to failure to provide the item. The refund was confirmed by CleanBot support team on 06.08.26. It is now 25.08.26 I would appreciate it if the agreement to refund in full is fulfilled. When is this process going forward? Disappointed potential customer, Sian Waller